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4/28/16

The Myth Busting Easy Reader Resume Guide

This article first appeared in the April Issue of C@reer Connections, Sodexo's monthly e-newsletter. Sign up today!

By Brad Tomaski, Senior Recruiter

If you’ve ever sought advice on your resume, you’ve probably heard these suggestions: keep your resume to one page, skip over any gaps in employment and only include the years you worked, and create one resume that includes everything about your work life.

However, not all of these recommendations are true. The basic thing to remember is that the easier your resume is to read, the easier it is to get hired. Recruiters review hundreds of resumes on a daily basis. Here are some tips from my experience:

Organization

The majority of the time, recruiters are looking for chronological resumes – a resume that shows your experience in time order. For example, it would start with your most up-to-date contact information at the top followed by sections for Work Experience, Education, Skills, etc. It should start with your most recent position/experience and work backwards from there.

Color and Graphics

Simply put: don’t use them. When you upload a resume with graphical elements into a company’s Applicant Tracking System (ATS) where the recruiter reads your resume, it doesn’t always come across in that same format. The colors disappear, and the images often do not show up and can cause content to rearrange on the page in the upload. A Microsoft Word resume that uses straight text (no tables!) with a standard font is simple and easy to read by the recruiter.

Bullet Points

When adding content to your resume, use bullet points listed under each of your job titles – bullets are easier to read than long paragraphs of text. Remember, we’re reviewing many resumes each day and want to quickly see why you are a good fit for the job.

Dates and Employment Gaps

We’ll also be looking at the dates and we like to see the month and year that you started and stopped each position. If you have any gaps in your employment, it’s okay to address them on your resume. During a phone screen we can discuss these gaps as well as your experience in greater detail.

Page Length

The length of your resume should reflect your experience. If you are an entry level candidate, your resume will likely be one page. A more experienced professional may have a two-page resume. Remember to keep the content on your resume relevant to the job for which you’re applying; so if you have 15 years of experience, that job you held in high school is likely not relevant to include.

Skills and Accomplishments

And finally, we see a lot of general statements on resumes such as “great communication skills.” While this is important information, we need more detail. For example, do you have an example of how you have used your communication skills to meet a project goal or other accomplishment? Provide us with examples of your skills and abilities so that we know more about your capabilities.

More specifically, throughout your resume, we want to see examples of how you made, saved or achieved something in your varied roles. Did you start or improve a process? Did you save your company money? Did you help your department achieve a goal? Provide us with these examples to show your abilities and accomplishments rather than simply offer a list of general skills or a job description. Telling us how you use your skills is far more valuable, especially as you prepare for behavioral interviewing.

Making your resume easier to read will undoubtedly help you get more attention from recruiters and hiring managers. Read even more resume writing advice on our blog! I look forward to seeing your new resume in our Career Center!


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4/27/16

Sodexo’s Culture Bonds Employees across Large and Small Client Locations

By Trish Freshwater, Senior Manager for Talent Acquisition

Jennifer Robins, Sodexo General Manager, Peconic Bay Medical Center
Jennifer Robins, Sodexo General Manager,
Peconic Bay Medical Center
Working for Sodexo, the 18th largest employer in the world, can sometimes be intimidating if you’ve never worked for a big corporation like ours. But, more and more, I find that size is a matter of perspective.

Yes, we operate in 80 countries. Yes, we have more than 9,000 client locations in the US. Yes, there are 132,600 employees who support those locations. Yes, that’s a lot of people!

Still, the most amazing thing about Sodexo is that the fabric of our organization links us all together. When you visit a Sodexo site as a guest and mention that you’re also an employee, there is a comradery that emerges – a shared bond that speaks to the shared values of our high performance culture, our commitments to diversity and sustainability, our dedication to advancing employee careers and our desire to end childhood hunger. In one introductory sentence and handshake, we become one.

This might seem a bit pie in the sky for some. And, it’s not to say that life at Sodexo is perfect. Like any organization, we experience the challenges of changing leadership, corporate directives and budget tightening. We are, after all, an organization built on human nature. But the foundation of our culture is what bonds us together.

When most people think of Sodexo, their thoughts turn towards our larger accounts – colleges and universities, public school systems, major hospital centers and military installations, to name a few. The amazing thing, however, is that Sodexo also proudly serves hundreds of small client sites where our employees have the benefits of our large organization while working with a smaller “family group” on site every day.

Recently, I visited a smaller account on eastern Long Island – Peconic Bay Medical Center in Riverhead, NY. This 200-bed not-for-profit medical facility includes a co-located skilled nursing and rehabilitation center along with a host of out-patient services.

At this site, General Manager Jennifer Robins and Operations Manager Robert Galinski lead a management staff of seven, including a nutrition manager, dietitians and a patient services manager. Together, they feed and care for the hospital’s patients and visitors, often serving 450 people in the cafeteria each day.

“We are a small site, especially compared with some of the accounts located closer to New York City,” commented Robins. “But that doesn’t mean that we view our work with any less importance. We work within the same procurement guidelines and programs that are executed at larger facility locations. We implement every program – from safety to employee recognition to the Mindful by Sodexo wellness programs. In fact, we’ve received a number of awards recognizing our efforts.”

Under the direction of Robins and Galinski, the Peconic Bay Medical Center has received numerous awards – including an innovation award, a food culinary support award and manager of the year twice – distinguishing itself among smaller client sites.

“One of the greatest things about working for Sodexo is the people,” added Galinski. “We had the opportunity to travel to headquarters in Maryland for training, and met with some senior level leaders while we were there. In some companies, senior leaders are kept at an arm’s length. But at Sodexo, we were all in the room together, working together, sharing ideas and developing solutions together. That is what makes working for Sodexo so great – working together across all levels of the organization, regardless of whether you’re from a large or small account.”

Culture. People. Common values. Striving for a better tomorrow. These are the elements that bring us all together at Sodexo. Are you ready to start your Sodexo Career? Find your next move here.




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4/26/16

No Matter What Your Job, Sodexo Makes it Easy to Give Back

By Autumn Anderson, Employment Brand Sourcing Manager

When I think about the last 2-3 years of my life at Sodexo, a lot of things stand out. Among them is the number of opportunities I’ve had to give back to the community and, more specifically, the way I’ve been encouraged and supported in doing so.

Community outreach is something many employers tout as a benefit for potential candidates, but until now, I’ve never worked at a company that followed through with regular, organized events.


Since I began in November 2013, I’ve had the pleasure of joining my colleagues to bag enough beans to feed over 1,500 families at the Northern Illinois Food Bank; pack over 4,800 lbs. of food at the Greater Chicago Food Depository; sort and pack over 27,000 lbs. of potatoes and various frozen items at Second Harvest Food Bank of Middle Tennessee; sort more than 10,000 lbs. of food at Second Harvest Food Bank of Central Florida; and just a few weeks ago, I joined my fellow Sodexo Chicagoans to help prepare 60 hot meals from scratch to serve guests in need through the 530 Fullerton Foundation.

Putting it down on paper makes it even more apparent to me how fortunate I am to work for a company that has been dedicated to fighting hunger and malnutrition in the community for the past 20 years.

While our annual Servathon is the largest global Stop Hunger event, Sodexo has created additional programs and partnerships to make a truly tremendous impact. These include but aren’t limited to the Feeding our Future summer meal program, sponsorship of Youth Service America projects, scholarships for both employees and students who have big dreams to fight hunger, funding of the Food Recovery Network, partnership with The Campus Kitchen Project and so much more.

To be honest, when I joined the company, I didn’t realize how important this would be to me, but now that I’ve had the chance to experience it firsthand and see the kind of difference that can be made when even a small group of people join together, I would say it’s one of the best parts about working for Sodexo. Not only are you truly making an impact in the lives of others, it’s also an amazing way to network and bond with coworkers from other teams and disciplines.

If you’re feeling unfulfilled at your current company and searching for something bigger you can be a part of, I encourage you to explore the wide array of opportunities Sodexo offers. In addition to satisfying day-to-day work, where you have the ability to improve the lives of students, patients, families and more, you’ll also have the chance to join your colleagues across the world in the fight against hunger!     



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4/25/16

Patient Experience Week: Making Every Day a Better Day

By Kristen Jacobs, Employment Branding Sourcing Manager

Patient Experience Week (April 25-29, 2016) is an annual event that celebrates healthcare staff who strive to improve the patient experience every day.

At Sodexo, we have the opportunity to impact the quality of life of patients all throughout the hospital. Our managers in Culinary and Food Service, Facilities, Nutrition, Patient Transport, and Healthcare Technology all rally their teams to focus on the top priority – the patient.

I recently partnered with the Sodexo team at Nebraska Medical Center for a special project and was blown away at the commitment to the patient experience demonstrated by the Environmental Services team. This department cleans about 4 million square feet - equivalent to about 4,000 family homes – providing a safe and clean healing environment for patients. But this team doesn’t stop when the rooms are clean; they stop when the patients are happy!

“Honestly, no one really wants to be in the hospital unless they’re having a baby, so we formed a ‘Brighten Your Day’ committee here on campus to discuss ways that our teams can make the day a better day for our patients.


These small gestures create an engagement opportunity for our housekeepers with the patients. One of the most positive impacts has been the delight and the sheer gratitude from the patients when a team member does something to brighten their day.”

- Jonathan Nguyen

“Every year, we have a pediatric Halloween party. The kids and staff dress up in fantastic outfits and parade around the atrium. Each department sets up a little table with wonderful gifts for the kids -plush toys, stickers, tattoos, and sticky balls that they throw against the ceilings and walls!

It’s a fantastic event that gives the kids a sense of normalcy and allows them to forget their worries for a little while. You can see the relief and joy on parents’ faces when their kids are having fun and doing something that makes them feel just like a normal kid.It’s so rewarding. In fact, I think we get more out of it than the kids do!”

- Paula Nenneman

“I had an idea to cheer up the patients staying in the hospital on holidays. I called the daycare and asked if the kids could help make Valentine’s Day cards for the patients. They made over 400 cards for our housekeeping team to deliver and the patients loved them. We now do it for almost every holiday!

Even though some patients don’t have family here, I wanted them to know that I care, that everyone here cares. Sodexo cares.”

- Olga Echevarria

“Our number one concern is the health of our patients.  By making sure their rooms are clean and disinfected, they feel comfortable in their setting.  All of the things that we do, like interviewing the patients on a daily basis to make sure that they’re happy and that things are going well, helps make a big impact on the overall patient experience.”

- Horace Fulton


Thank you to ALL of the Sodexo employees who make a difference in the lives of patients every day!

If you share our passion for helping people and are looking for a meaningful career, visit www.Sodexo.jobs to learn more about our culture and career opportunities!   

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4/22/16

Clinical Technology Management Professionals Play A Vital Role In Patient Care

By Chloé Rada, Senior Marketing Manager - Talent Acquisition

This week, Sodexo is joining Healthcare Technology Management (HTM) thought leaders and peers from across the U.S. at the MD Expo.   We are showcasing our proprietary state-of-the-art Sodexo Minuteman® CMMS at our booth and will be sharing how to advance your career and identify pathways to success this evening during the Sodexo “Cocktails & Conversation” reception.

Over the last year, I have learned quite a bit about this growing industry and the rewarding career paths of our managers. Sodexo Clinical Technology Management (CTM) professionals enjoy daily interaction with patients while building an environment to help them heal in many of the nation’s best hospitals and healthcare organizations. Through a unique, in-house delivery model, Sodexo aligns itself with the patient care team and becomes a seamless, supportive part of the organization.

Take a look at this clip where Amy Hooey, Vice President of Patient Care Services and Chief Nursing Officer at Lowell General Hospital, shares the importance of having equipment operating at peak performance.





At Nebraska Medical Center, it’s the meaningful work that matters to our technicians. These stories explain how their roles impact patient care.  




Not only do our managers at Palisades Hospital contribute to the high quality of care of their patients, they are empowered to learn new skills and advance as a part of Sodexo’s global network of industry-leading BMET and Imaging Service Technicians.



Through our clinical maintenance management solutions at hospitals like Lowell General, Palisades Hospital and Nebraska Medical Center, Sodexo helps set the benchmark for quality medical care. With projected growth of BMET employment by 30% by 2022, align yourself with an organization that will keep you progressing at the pace of technology. 

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4/18/16

Hot Market for Environmental Services Management Growth: Denver, CO




By Guest Blogger Brad Tomaski, Senior Recruiter - Health Care Environmental Services

This post is part of our Recruiter Series featuring specific environments we hire for and what opportunities they have in store for you!

Living where there's 300 days of sunshine a year!
Recruiting for Housekeeping Managers in some of Sodexo’s largest hospital systems gives me the opportunity to see various markets located all throughout the U.S.  Denver is currently a market that isn’t only growing because people want to live there, but because Sodexo helps their current clients grow and create job opportunities for people.

People are proud of what the Denver area has to offer, whether they are born and raised there or have moved there permanently.  Brian Schrader, General Manager of Environmental Services for Lutheran Medical Center in Wheat Ridge, CO, said one of his employees put it best.  “Denver is one of the few places that you can go ski or take a hike in the mountains in the morning, and then take up a round of golf in the afternoon.”  

Brian attributes his success at Sodexo due to his partnership with his client and leadership to his team. Towards the end of 2015, Brian and his client were collaborating on a change in culture at his hospital.  They were able to bring on four new Sodexo Housekeeping Managers creating a dynamic team that increased Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores by 5.5%. “When we hired this group, we were looking for management professionals that had strong engagement skills, preferably experience in healthcare and the ability to keep a positive frame of mind while they worked towards making further improvements at the facility.”

Brian continues to work with his client to improve HCAHPS and employee engagement which could lead to more business within this hospital system.  In turn, this would offer career advancement opportunities for Housekeeping Managers looking to step up!

Jonathan Bannick, the General Manager at St. Anthony’s Hospital and Medical Campus informed me about some of his favorite things to in the Denver Metro Area.  “There’s a lot of live music close, at restaurants and craft breweries.  We’re also one of the few cities with four major sports teams and a well-known outdoor amphitheater that attracts some big name performers.” 

Red Rocks Amphitheatre is located in Morrison, Colorado, 10 miles west of Denver.

Over at St. Anthony Hospital and Medical Campus in Lakewood, CO, Jonathan Bannick manages one of Sodexo’s top accounts in the Mountain North Operating Group, Centura Health.  Since Jonathan began managing the account, he’s raised employee engagement by 17% which has led to new ideas and best practices from his employees.  A few include an electronic update board and Rock Star of the month program from which a committee awards a team member based on good attendance along with receiving a positive performance note from the facility and a thank you note from a patient or nursing staff.  Because of these ideas, they have been able to increase HCAHP scores which are the highest to date.  They were also the only facility in Colorado to earn a 5-star rating from Centers for Medicaid and Medicare Services (CMS).

If you are a skilled manager, team motivator, and want to direct housekeeping operations in the Denver area, take a look at these jobsConnect with me on LinkedIn or Twitter to learn more about your role and the impact you can make! 



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4/11/16

We Are Chefs: Sodexo’s Commitment To Diversity And Inclusion

Adapted from an article first appearing on the American Culinary Federation’s blog for chefs, foodservice professionals and culinary students - We Are Chefs.

When it comes to diversity and inclusion in the business world, Sodexo leads the way. For the last six years, we have placed in the top five in DiversityInc’s Top 50 Companies for Diversity. 

Sodexo’s commitment began in the U.S. headquarters of Gaithersburg, Maryland, and spread throughout the world. It became a formal resolve in 2002 and went global eight years later. Its purpose was to secure the best talent by reducing barriers to the recruitment, development, retention and promotion of women and people of color. In 2004, the company made a commitment to remove barriers related to sexual orientation and gender identity.


Sodexo chefs share the corporate commitment and take part in the company’s diversity and inclusion programs on both professional and personal levels.

21-year veteran, Chef Smith of Sodexo’s Culinary Innovation Center, manages and oversees the development of new menus and recipes for Sodexo clients. Working in the field, he is also a culinary adviser to the external diversity team. That team works to enhance Sodexo’s relationships with the community.  


“WE WORK WITH THE NATIONAL URBAN LEAGUE IN HOUSTON TO CREATE A HOLISTIC APPROACH TO HEALTH AND WELLNESS IN THE AFRICAN-AMERICAN COMMUNITY,” SMITH EXPLAINS.


Chef Sterling Smith also led a 2-part healthy eating workshop with Chef Ben Herrera in partnership with the Mexican American Legal Defense and Educational Fund (MALDEF) for the local Latino community in Everett, WA. 


By using traditional Mexican recipes, like Green Rice, the chefs taught families about health eating habits to combat the high obesity and diabetes rates in Latino children.

20-year veteran, Chef Michael Kester, is senior culinary development manager. His responsibility includes the training curriculum for new hires in the Health Care division. Part of the training includes the Spirit of Inclusion program which offers awareness training and skills-building labs on topics ranging from generations in the workplace to cross-cultural communications.


That commitment is also applied to client operations where specific menus are developed for ethnic groups who may be hospital patients. A hospital in California, for example, has Vietnamese, Hispanic and Chinese menus.

Ethnic menus alone do not make for diversity.

“THE USE OF DIVERSE VENDORS AND PARTNERS THROUGHOUT THE ORGANIZATION BRINGS BETTER VALUE TO OUR CUSTOMERS, CLIENTELE AND THE COMMUNITIES IN WHICH WE LIVE, WORK AND SERVE. NOT ONLY IS IT PART OF OUR ‘DNA,’ BUT SODEXO ALSO REALIZES THAT A STRONG SUPPLIER DIVERSITY PROGRAM HELPS GROW OUR BUSINESS,” SAYS MARIANNE MARSEGLIA, MANAGER, D&I PROJECTS.   - TWEET THIS


Sodexo also supports nine Employee Business Resource Groups. Organized by fellow employees around a sense of shared interests and experiences, or a common dimension of diversity, these groups provide access to resources, professional development and support systems. They sponsor various activities and provide opportunities to share workplace concerns and accomplishments. Both Smith and Kester take part in one or more of these groups.

Today, diversity and inclusion program remains part of the fabric of the company. It is a key business driver, expands business development opportunities and increases employee engagement. It helps the company build a diverse team that respects the differences that make each member unique. These differences include race, color, ethnicity, religion, age, physical and mental ability, gender, gender identity and sexual orientation.

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If you can imagine working alongside our talented chefs and inclusive managers, search Sodexo culinary jobs today!

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